Support

Help with Synatra’s web service, iPhone app, desktop app and Aria.

Get help with Synatra

For the web service, iPhone app, desktop app or Aria, email support@synatra.com. Include a brief description, the platform and app version, and any relevant steps or error message. Do not send passwords, sign-in codes or unnecessary private workspace content.

We can help with account access, app issues and questions about Synatra.

Accounts, subscriptions and privacy

Uninstalling an app does not cancel a subscription or delete your account. Contact support if you need help finding the appropriate account, cancellation or privacy process. Organisation-controlled workspace records may need to be handled by your administrator.

Privacy information

Read about the website, mobile app, desktop app and Aria in the Privacy Policy.